Motivated by profits = bad environmental practices

I know this is nothing new, but I've just had an annoying experience of this today.

Item - Vacuum cleaner

Issue - a small thin ring of plastic that connects the cleaner head to the neck bend that attaches to the main wand is broken

Solution provided by the store - instead of just being able to replace the small ring for the cost of $5 (I know the cost as they sell replacement of exactly the same thing, just a bigger size for the hose attachment points), I have to buy a whole new 'head', at a cost of $39 or $49.